We would like you to be happy with your DelilahJohnson.com purchase. In the event that you need to return your unworn items you can request a return online for a refund within 7 days of the order ship date or store credit within 30 days of the order ship date. Please submit a message to customer service via the online contact form. Once we have received your request you will receive an email confirming receipt of your request that will also include a pre-paid return label.
PLEASE NOTE OUR RETURN POLICY:
You must make your return within 30 days of the date your order was shipped.
We will not accept merchandise that has been worn, altered, or washed.
Merchandise must have all tags attached.
Sale or Custom items cannot be returned.
Shipping charges are not refundable and will not be included in refund or store credit.
Upon receipt of returned goods, Delilah Johnson reserves the right to deny a refund or store credit if the merchandise does not meet return policy requirements. In this case, the merchandise will be returned to sender.
RETURN PROCESSING TIME
Returns are processed within 7-10 business days of package receipt.
We do not offer exchanges at this time. Please return the item you do not want and place a new order on DelilahJohnson.com
We do not grant price adjustments at this time.